What would you say is your company's main strength?
We take support to the next level. While we do have an industry-leading support system in place, we put more emphasis on proactive steps to reduce support requirements. The founders of Sheltered Hosting come from a background of developing enterprise elearning solutions for Fortune 500 companies, which has enabled us to develop learning and support systems that empower our clients to better understand and exploit the tools at their disposal. We offer interactive hosting tutorials, industry articles, a vast but easy-to-use knowledge base, and we will be introducing even more training and help resources over the next year.
What makes you different from other web hosting companies?
Avid, nurturing support and constant communication with our clients about their needs keep us ahead of the competition. We start with dependable service, but we take it one step further by giving our users the knowledge and support to do something productive and creative with that foundation.
How do you define Web Hosting?
Web hosting empowers people and businesses to establish a global presence, acting as a virtual home that facilitates communication and collaboration. Top hosting companies provide not just the web space to make this happen, but user-friendly tools and transparent support that allow users to focus their attention on innovative development.
Who is your target market?
Our focus is primarily on the individual and small business segment of the market. Our approach is particularly attractive to people and firms new to web hosting, although industry veterans appreciate our responsive support team and knowledge resources. We also specialize in family web hosting, an emerging niche market that we expect to grow exponentially as families get online and see that there's more to the web than surfing, email and instant messaging. |
